01 Platform strategy
We keep three families rather than a long list of unrelated models. Classic covers conventional lead-acid and lithium carts; Ridge covers the 48 V lithium passenger and utility platform; Coast covers the compact and high-clearance variants. Shared controllers, chargers and service procedures keep a mixed fleet manageable.
02 Configuration engineering
A quotation starts with the site, not the model. Route length, gradient, surface, passenger count, charging window and destination regulations decide the seat count, battery chemistry, motor rating and clearance. We write those assumptions into the configuration sheet so they can be checked.
03 Export documentation
Each order carries a packing list, commercial invoice, battery UN38.3 and MSDS documents, and the technical documents needed for the destination. Incoterms, port of loading and forwarder are confirmed before production so the documents match the shipment.
04 After-sales and parts
Vehicles ship with an operation manual, wiring diagram and spare-parts list. Wear parts, lamps, mirrors, tyres and body panels are orderable separately. Remote troubleshooting is available during the warranty period defined in the sales contract.