Who controls your data
This website is operated by Cartesca, an export office located at GolfCart Office, Room 311X, Huilange BLDG, No. 273, Huangpu Blvd W, Tianhe District, Guangzhou 510620, Guangdong, China. For privacy questions, contact sale@electricgolfcartfactory.com.
What we collect
When you submit an inquiry, we collect the name, email address, phone number, company, destination country, model interest, source and message you provide. We also receive the language of the page you submitted from.
We use Google Analytics 4 and Microsoft Clarity to understand how visitors use the site. These tools may collect device information, approximate location, pages viewed, referral source and interaction data such as clicks and scroll depth. Clarity may record anonymised session replays; form field values are not intentionally captured.
Our hosting and form providers may process server logs, including IP address and request metadata, for security and delivery purposes.
Why we use it
We use inquiry data to answer your request, prepare quotations, arrange samples or shipments, and keep the business record of the transaction. We use analytics to measure which pages are useful, diagnose technical problems and improve the site.
We do not sell personal data, and we do not add inquiry contacts to a marketing list without a separate opt-in.
Who we share it with
Inquiry forms are processed by Web3Forms, which forwards the submission to our email. Analytics are provided by Google and Microsoft. Shipping and customs documents may be shared with the freight forwarder and customs broker handling your shipment. We share only what is needed for those services.
Retention
Inquiry records are kept for as long as needed to handle the request and maintain business records, then deleted or anonymised. Analytics retention follows the settings of Google Analytics and Microsoft Clarity.
Your rights
You may request access to, correction of, or deletion of the personal data we hold about you, and you may object to processing based on legitimate interests. Send the request to sale@electricgolfcartfactory.com. We may need to verify your identity before acting.
International transfers
Our team is based in China and our service providers may process data in other countries. Where required, transfers rely on appropriate safeguards offered by the providers or on your consent to answer the inquiry.
Changes
We may update this policy when our tools or processes change. The date at the top of this page shows the latest version.