Talk to the export desk.

We reply within one business day during Monday–Friday office hours. If the site brief is complete, the reply includes a configuration sheet and a line-item quotation rather than a request for more information.

Send the site type, seat count, terrain, daily distance, destination port and quantity. Photos of the route and the narrowest access point help us confirm the turning radius and body length.

We quote FOB, CIF or door-to-door through the forwarder of your choice. The quotation states the Incoterm, what is included and what remains the buyer’s responsibility at destination.

A pre-delivery inspection is part of the order. A third-party inspection can be arranged if the buyer appoints the inspector and covers the cost; the inspection record travels with the order.

Packing list, commercial invoice, operation manual and battery UN38.3 / MSDS documents. Certificate of origin and other destination-specific documents are confirmed for each order before dispatch.

Each order includes a spare-parts list. Wear parts and body panels can be ordered separately; the model and serial number should be quoted so the correct part is supplied.

We ship worldwide through the forwarder of your choice. The quotation names the destination port, the Incoterm and the documents that can be issued for that market; import duty and local registration remain the buyer’s responsibility.

Body colour, decals and department markings can be specified at order. Approve the colour and artwork at the sample or rendering stage; metallic paint and multi-colour decals add production time, which is confirmed on the order schedule.

Put the same scope side by side: seat count, battery chemistry and capacity, charger, options, Incoterm, documents and after-sales terms. A lower line item may omit a charger, a spare-parts list or a document set that the other quote includes.